Services
We offer a range of support services that are designed to make
sure you get the most from your purchase. Whether it's configuring
a workstation before it even leaves our site or integrating your
Macs so that they talk to your PCs, our consultants and engineers
are here to help. Here's a rundown of some of our services.
Consultancy - To make sure you get the best
advice, we can assemble a team of experts to find the right
solution for you. We can help with pro video and audio,
integration, 3D animation, CAD and architecture, AV and digital
signage, servers and storage and more.
System Configuration - Once you've decided what
you want, it's time for us to make sure your solution will run
smoothly. Our services include: RAID and server configuration,
imaging and deployment, asset management, and warranty
pre-registration.
Installation - At Jigsaw, we go to a lot of
effort to make installation as painless as possible. Our ITIL and
PRINCE2-qualified project planners will install at times to suit
you, fitting our schedule around yours to ensure the minimum of
disruption.
Maintenance - When you choose a maintenance
contract from us, we'll make sure that your equipment keeps working
long after installation. We provide help with specialist technical
applications and hardware to make sure you feel confident in your
purchase.
Technical Support - After your installation, we
like to make sure that everything runs smoothly for you. Our
technical support team are fully trained in diagnosis and
front-line support and have an average pick-up time of less than 12
seconds.
Mac/PC Integration - We offer a variety of
cross-platform integration solutions that are designed to meet the
demands of IT managers and make the process of integrating Macs
with existing IT infrastructures a simple one.
If you want to find out more about any of our services, get in
touch with the team on 03332 400 100 or email sales@Jigsaw24.com.