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Services

We offer a range of support services that are designed to make sure you get the most from your purchase. Whether it's configuring a workstation before it even leaves our site or integrating your Macs so that they talk to your PCs, our consultants and engineers are here to help. Here's a rundown of some of our services.

Consultancy - To make sure you get the best advice, we can assemble a team of experts to find the right solution for you. We can help with pro video and audio, integration, 3D animation, CAD and architecture, AV and digital signage, servers and storage and more.

System Configuration - Once you've decided what you want, it's time for us to make sure your solution will run smoothly. Our services include: RAID and server configuration, imaging and deployment, asset management, and warranty pre-registration.

Installation - At Jigsaw, we go to a lot of effort to make installation as painless as possible. Our ITIL and PRINCE2-qualified project planners will install at times to suit you, fitting our schedule around yours to ensure the minimum of disruption.

Maintenance - When you choose a maintenance contract from us, we'll make sure that your equipment keeps working long after installation. We provide help with specialist technical applications and hardware to make sure you feel confident in your purchase.

Technical Support - After your installation, we like to make sure that everything runs smoothly for you. Our technical support team are fully trained in diagnosis and front-line support and have an average pick-up time of less than 12 seconds.

Mac/PC Integration - We offer a variety of cross-platform integration solutions that are designed to meet the demands of IT managers and make the process of integrating Macs with existing IT infrastructures a simple one.

If you want to find out more about any of our services, get in touch with the team on 03332 400 100 or email sales@Jigsaw24.com.






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